At DigiStep Academy, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.digistep.pk, enroll in our courses, or interact with our services.
1. Information We Collect
We may collect personal information from you in various ways, including but not limited to:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Payment Information: Billing details, payment method, and transaction history when you purchase our courses or services.
- Technical Data: IP address, browser type, operating system, and other information collected automatically when you visit our website.
- Usage Data: Information about how you interact with our website, such as pages visited, links clicked, and time spent on our site.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Providing and Managing Services: To process your enrollment, deliver course materials, and manage your account.
- Communication: To send you updates, promotional materials, and notifications about our courses and services.
- Improving User Experience: To understand how you use our website and services so we can enhance your experience.
- Security: To protect against fraud, unauthorized access, and other security issues.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, and delivering our services.
- Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as court orders or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: Unsubscribe from our marketing communications at any time by following the opt-out instructions in the emails we send.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
DigiStep Academy
Afzal Plaza, 2nd Floor, High Street, Sahiwal, Pakistan
